Tag Archive | communication

Invite Contacts to Self-Register

text message cell phonesWith all of the extreme weather situations we are experiencing, now is the perfect time to invite your contacts self-register to receive your important alert messages.

To enable the Registration by Invitation feature, please contact Rapid Notify Customer Support with an advance request.

Rapid Notify’s self-registration feature helps organizations ensure that their mass communications are privacy compliant by offering opt-in and opt-out capability.  People are more likely to be receptive to your messages when they can control their subscription and contact information.

Once you have selected “Invite New Contacts” from your contact list, an email with registration instructions will help guide the contact through the process.

Self-registrants complete a short online form with their contact information, indicate their preferences for notification, and select a secure login enabling them to return and update contact details as often as needed. The form collects comprehensive contact information with multiple fields including name, address, zip code, up to three phone numbers, email and SMS text number.

If you need assistance implementing Rapid Notify’s Self-Registration Invitation, please see page 24 of the new 2015 User Guide.

Suggested Changes for Wireless Emergency Alerts

WEAA recent study conducted for the U.S Department of Homeland Security by the National Consortium for the Study of Terrorism and Responses to Terrorism (START) has suggested some fundamental changes to the Wireless Emergency Alert (WEA).

Primarily, WEA messages need to be longer suggests the study. Currently WEA messages only offer 90 characters and do not allow a URL to be included. START recommends consideration of adding URLs to WEA messages to direct recipients to websites for additional information.

WEA messages could potentially be more effective if the information is given in a different order. Currently, WEA messages must provide information in the following order: hazard, location, time, guidance and source. START suggests an alternative order: source, guidance, hazard, location and time, to improve likelihood of action taken in response to the message.

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Landlines Preferred by American Workers

According to a recent survey conducted by the Pew Research Center, landline phones rate higher in importance than mobile phones to American workers.

Pew Research Center survey35% of American workers describe landline phones as “very important” compared to 24% for cell phones and smartphones. By comparison, 61% of workers rated email as “very important” to their job.

Different demographic groups within the survey rated cell and smartphones higher, such as working adults from households with incomes of $50,000 or greater who were more likely than those in lower income households to rate mobile phones as “very important” (28% v. 15%). As another example, men are almost twice as likely as women to say cell and smartphones are “very important” for doing their job (30% v. 17%).

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