Use It or Lose It
Periodic testing your mass notification system is a best practice we highly recommend. Not only does it help to ensure that your messages are up-to-date and ready to use, it also serves as a reminder to your select group of test alert recipients that the system is active and available.
Another important reason to test your system is making sure the users in your organization are properly trained. Using the Rapid Notify system is easy to learn but we find that if our customers do not practice on a regular basis, they forget about many of the most powerful features available to them.
Periodic testing can also be a reminder to monitor internal accountability. Customers that experience staff turnover may not realize that the person previously designated as their Rapid Notify Customer Administrator did not train or even inform their replacement regarding access to their account.
We encourage all of our customers to contact our outstanding Customer Support team to schedule an online refresher training session. Our system has many new features that you may not even be aware of such as Reusable Scenario Alerts, Social Media posting and more.
Contact us today.