Disaster Recovery and Social Media

Social Media is becoming an increasingly important tool to facilitate disaster recovery. The University of Missouri Extension’s popular publication “The Use of Social Media for Disaster Recovery” has been updated and expanded. The first version of the 32-page document was downloaded nationwide over 5,000 times, has been used in recent FEMA trainings, and has been the subject of national media attention.

FacebookThe guide draws from experience with Facebook pages created for Joplin Tornado Info (47,000 followers) and Branson Tornado Info (17,000 followers). The authors explore the value of using social media for disaster recovery in conjunction with traditional communication methods, using social media as a central information hub for disaster recovery and best practices for getting started.

Valuable suggestions include setting up a Gmail account, a Google Voice phone number, and using Google Documents specifically for the disaster recovery effort because they are accessible remotely and can be shared easily.

The guide is available for free download online.

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