Customer Spotlight: Kenai Peninsula, Alaska

Kenai Peninsula Borough is a borough within the state of Alaska with a population of approximately 55,000. The five first-class and home-rule cities in the borough are Kenai, Soldotna, Homer, Seldovia, and Seward. Other locally governed communities include Kachemak City and the native villages of Tyonek, Port Graham, and Nanwalek

The Kenai Peninsula Borough lies directly south of Anchorage, the largest city in Alaska. The boundaries of the borough encompass a total of 25,600 square miles, of which 15,700 square miles are land. The total landmass of the borough equals that of Massachusetts and New Jersey combined, but with a population less than 1/400th of that same area.

The Kenai Peninsula Borough (KPB) Office of Emergency Management (OEM) has the primary responsibility for disaster management programs and activities. The overall objectives for OEM are disaster mitigation, preparedness, response, and recovery to all disaster incidents, whether natural or man-made. The KPB is an active location for natural disasters such as earthquakes, volcanic eruptions, avalanches, floods, tsunami, fires and winter storms.

A long-time customer, KPB was the first government in the State of Alaska to offer the Community Alert Network computerized phone warning system.  Now Rapid Notify not only enables the Borough to notify many residents simultaneously of an impending disaster, but also to collect valuable contact information via an online self-registration portal.  Area residents and businesses will soon be able to self-register landlines and cell phone numbers.

“Rapid Notify has provided outstanding customer service over the years,” said Eric Mohrmann, director of the Kenai Peninsula Borough Office of Emergency Management.  “We are very pleased with their commitment to providing state-of-the-art communication tools. The geographic mapping capability has been a vital part of our emergency alerts.”

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