Customer Spotlight: Harnett County, NC

Harnett CountyWe are pleased to present our latest customer spotlight case study featuring Harnett County, North Carolina. The case study details how Harnett County utilized a Rapid Notify mass notification alert during a missing person situation.

Harnett has been a Rapid Notify customer for 10 years and has a great deal of experience using mass notification to communicate with residents. Previous uses of the system by the county include emergency alerts for boil water notices, suspicious persons and tornado shelter locations.

When local law enforcement was notified of a missing elderly woman, they requested assistance from Harnett County Emergency Services with a targeted Rapid Notify alert.

With Rapid Notify’s precise Geographic Information System (GIS) option, messages can be delivered to a local neighborhood or an entire county area. The county sent messages to all residents within a 4.5-mile radius from where the elderly woman was last seen.

Read the full Harnett County Case Study today.

Text-to-911 is Here

text message cell phonesFour major U.S. carriers, Verizon, AT&T, T-Mobile and Sprint, now offer text-to-911 in select areas. This new option is NOT yet live across all states and counties in the U.S. and how these texts are handled will vary from region to region.

It is up to each 911 call center to decide if and when to begin accepting texts. Some call centers have started to accept text messages already. Even so, in areas where text-to-911 is available, consumers should continue to contact 911 by making a voice call if they can, and use text only if voice is not a feasible or safe option.

Consumers sending a text in areas where the service has yet to go live will receive an automatic “bounce-back” message informing them that the service is not available.

States that have participating counties include Colorado, Georgia, Illinois, Indiana, Iowa, Maine, Maryland, Montana, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Vermont, and Virginia. The Federal Communications Commission (FCC) provides details on deployment status as of May 16, 2014.

Learn More:

Hands-Only CPR

According to the American Heart Association, 89 percent of people who suffer an out-of-hospital cardiac arrest die because they do not receive immediate cardiopulmonary resuscitation (CPR) from someone on the scene. With nearly 400,000 out-of-hospital cardiac arrests occurring annually in the United States, many lives could be saved if those nearby felt capable and qualified to administer CPR.

Why do most bystanders feel helpless to act during a cardiac emergency? Possibly because they don’t know how to administer CPR or they’re afraid of hurting the victim.

Now anyone can quickly and easily learn how to save a life with Hands-only CPR. Hands-Only CPR has just two easy steps: If you see a teen or adult suddenly collapse, (1) Call 9-1-1; and (2) Push hard and fast in the center of the chest to the beat of the disco song “Stayin’ Alive.” Using the disco song as a reference helps people achieve the correct rhythm of 100 beats per minute during CPR.

Hands-Only CPR has been shown to be as effective as conventional CPR for sudden cardiac arrest at home, at work or in public. It can double or even triple a victim’s chance of survival.

Los Angeles County set out to teach thousands of area residents the Hands-Only CPR technique with free “Sidewalk CPR” training.

Learn More:


Get every new post delivered to your Inbox.

Join 154 other followers

%d bloggers like this: